DO YOU HAVE A QUESTION?
CONTACT US
Our team is here to help you with whatever questions you may have. You can contact us directly or browse through the FAQ below.
Information: email Michelle
info@onlinepethealth.com
Technical Support: email Adi
support@vetrehabsummit.com
FAQ
Where will the Summit be held?
This is an online conference. You can participate from anywhere that you have good Internet access, on desktop, mobile or tablet devices.
Who is this event for?
Veterinary Rehabilitation therapists, Hydrotherapists, Equine Therapists and Physios, Veterinarians, Veterinary Technicians, Physical Therapists, Veterinary Physiotherapists.
Are the Webinars all CE accredited?
Our webinars are accredited by the South African Veterinary Council (SAVC) for 1 point per hour. SAVC is widely recognised but you will have to check with your country’s council to see if these points are accepted.
You can download your certificate of attendance at the end of the event.
Are SAVC points recognised in my country?
SAVC (The South African Veterinary Council) is widely recognised but you will have to check with your country’s council to see if these points are accepted.
How do I login on the day of the conference?
Your login details will be emailed to you when you sign up for the Vet Rehab Summit. You can use these details to access the online event. Please check that these login details work before the day of the conference and email support@vetrehabsummit.com as soon as possible if you have any issues so that we can help you.
You can login here: www.vetrehabsummit.com/login
If you no longer remeber your password or don’t know what it is please click on “forgot password” to set a new one.
Who will I be able to connect with?
In addition to being able to chat with other attendees from around the world as well as exhibitors, you will be able to interact and join in the discussion in each of the live lectures.
Do I need to download or install any information to be able to attend this event?
No external software or downloads are necessary to attend the Vet Rehab Summit. You will need a good internet connection, a device (laptop/desktop, tablet or cell phone) from which to attend, and your login details (sent to you on registration, and checked before the 31st August).
*You will need access to Zoom
Do I need a webcam?
A webcam isn’t necessary to attend, but can enhance your experience in some cases.
Who can I contact if I have any technical issues on the day of the event?
You will be able to contact Adi through the Live Chat on the bottom right hand corner of your screen while the webinars are in session. Alternatively you can email her at support@vetrehabsummit.com
How do I download my CE certificate?
You can download your CE certificate at the end of the live webinars, on the Vet Rehab Summit website, and for 30 days thereafter.
Do I need to attend live?
Live attendance is recommended to gain the maximum benefit from the Vet Rehab Summit. Recordings will be available for 30 days for those who are unable to attend the full event live.
Will I have access to the recordings and for how long?
Live attendance is important, but if it is not possible, you will be able to access the recordings for 30 days after the event has aired.
I am an Onlinepethealth member do I still need to register?
Yes. Onlinepethealth Hydro, Small Animal and Equine members have VIP access to the Vet Rehab Summit as a part of your membership, but as it is on a completely different website, you will still need to register for the event via your members portal to receive login details.
If you are an Onlinepethealth Free Member, you will not be registered for the Vet Rehab Summit, and will either need to become a paid member, or purchase a ticket to the full Summit.
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